Routing, Approvals, and Escalations
Documents are easily routed with Ascend’s SmartTouch flexible approval routing options. Ascend’s Hand-Free AP routing will drastically reduce the effort and decisions required to route documents for approval. This option ensures that documents are directed to the appropriate approver without any effort and avoids routing mistakes. This feature completely eliminates the need to manually route documents. If your company routes 10,000 documents a month, this feature alone can save over 160 hours each month over other imaging and approval routing solutions. If your organization wants the user to decide where a document is routed for approval, then our Ad Hoc approval routing provides that capability. The user simply selects the approver and the document can be routed to a single user or a group of users. You can even use a combination of pre-defined and Ad Hoc routing methods. You will find that Ascend’s routing features meet both simple and complex needs. After the document is routed, then the approver can view the information and accept or reject the document. The status of the document is immediately updated and may be viewed at any point along the approval path. If the approval request is not responded to in a timely manner, then the request is escalated according to your setup. The SmartTouch escalation process ensures that documents continue along the approval path and are not overlooked. Importantly, Ascend’s routing and escalation options are easily changed and do NOT require workflow coding changes.
SmartTouch AP can capture the invoice data and seamless integration with your ERP application to eliminate data entry and reduce data entry errors. It also validates GL accounts using your ERP system without the need to duplicate databases. Learn how Ascend can integrate with your ERP AP application. Ascend has the only real-time Lawson integration. This immediate real-time design eliminates more steps than any other method and gives you the instant feedback you want when processing an invoice. Instant integration eliminates numerous steps and resolves errors in a fraction of the time of other solutions.